Know your Water

Any Chicago resident may call 311 to request a free water quality test kit

About

If you are concerned about the potential of elevated lead levels in your home's water, you may wish to have your water tested.

The test kit consists of three bottles, a mailing box, and instructions. Follow the instructions included in your kit for collecting water samples in your home, put the bottles in the shipping box and place it in a location (such as the entryway or front door) for pick up by Department of Water Management (DWM) staff.

If you would prefer to schedule a time for a DWM representative to come to your home to take water samples, keep in mind that this appointment must be scheduled for a time when you are home and you have not used your water for over 6 hours. Please call 311 or fill out the form below and a representative will reach out to you to schedule a visit.

How it works

Request

Call 311

Any resident may call 311 or fill out the form below to request a free water sample test kit.

Water Sample

Collect water samples

Please read through the instructions completely before collecting samples.

Package

Please call 312-742-2406 to have the water samples picked up

Follow the packaging and pick-up instructions included with the kit.

Questions

Should you have any questions regarding water samples

Please call 312-742-2406.

demonstration video

Results

Click (here) for results from residences that have already tested their water.

FOR A SPREADSHEET OF THE SAME RESULTS CLICK (HERE)

To learn more about what these results mean or to better understand what is meant by "lead action level", please visit: www.epa.gov

* The results will be posted on DWM's website at the "block level" - this means that the last two digits of the street number of the address will be removed and replaced with "XX".

Bureau of Water Supply, Department of Water Management

contact us

Please fill out the form below.

Request Type

Name
Email address *
Phone *
Address

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